Privacy Policy

1. General information

This Privacy Policy governs the way in which "Master Electro" collects, uses, stores and protects the personal data of the users of the online store. We respect your right to privacy and are committed to protecting your personal data in accordance with the applicable legislation, including the General Data Protection Regulation (GDPR).

2. Personal data controller

3. What personal data we collect

We may collect the following categories of personal data: First and last name Phone number Email address Delivery address Order and payment data IP address Site usage data (via cookies)

4. Purposes of processing

Your personal data is processed for the following purposes: Processing and delivery of orders Communication with customers Issuing invoices Improving our services Marketing purposes (only with consent) Compliance with legal obligations

5. Grounds for processing

The processing of personal data is carried out on the following grounds: Performance of a contract (order) Legal obligation Explicit consent from the user Legitimate interest

6. Data storage

Personal data is stored for the period necessary to fulfil the purposes for which it was collected, or in accordance with legal requirements.

7. Disclosure of data to third parties

Your data may be provided to: Courier companies (for delivery) Accounting services Government authorities upon legal requirement We do not sell or provide personal data to third parties for marketing purposes without your consent.

8. Users’ rights

You have the right to: Access your personal data Request correction or deletion Restrict processing Object to processing Data portability File a complaint with the Commission for Personal Data Protection

9. Data security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss or misuse.

10. Cookies

Our site uses cookies in order to improve the user experience. You can control their use through your browser settings.

11. Changes to the privacy policy

Master Electro reserves the right to update this Privacy Policy at any time. Changes take effect once they are published on the site.

Order and delivery data

To process and fulfil your orders we collect your name, email address, phone number and delivery address. We may use your phone number or email to contact you about a specific order — for example to confirm it or clarify details before dispatch. This data is provided to the courier company Econt for the purpose of delivery, and in the case of cash-on-delivery payment, also to collect the amount due on your behalf. The data is processed solely to fulfil the order and is not used for marketing purposes without your consent.